Skills & Competencies for Systems Engineering Technician II

Systems Engineering Technician II job profile

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JOB SUMMARY for Systems Engineering Technician II

Assists systems engineers in the development of the systems infrastructure.

JOB RESPONSIBILITIES for Systems Engineering Technician II

Completes tasks related to the design and implementation of hardware and/or software for the systems. Tracks and reports on systems performance.

Systems Engineering Technician II SALARY RANGE

BASE 50%
$70,313
TOTAL 50%
$70,313
Job Level
A02
Job Code
IT10000434
Education/Degree
High School Diploma or Technical Certificate
Reports To
Manager

Systems Engineering Technician II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Systems Engineering Technician II skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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3 hard skills or competencies (industry competencies) for Systems Engineering Technician II

1 Industry Competency – Electronics Engineering
Proficiency Level -2
Skill definition-Combining active components with passive electrical components to amplify and control electric current flow.
Level 1 Behaviors
(General Familiarity)
Explains the differences between electrical and electronics analysis techniques.
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Level 2 Behaviors
(Light Experience)
Performs general electronics engineering tasks to support department operations.
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Level 3 Behaviors
(Moderate Experience)
Determines potentially dangerous electrical equipment to implement immediate action plans.
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Level 4 Behaviors
(Extensive Experience)
Oversees the diagnosis of electronic equipment to ensure compliance with engineering specifications.
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Level 5 Behaviors
(Mastery)
Develops safe working procedures and requirements for the electronic engineering department's compliance.
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2 Industry Competency – Equipment Diagnostics
Proficiency Level -2
Skill definition-Checking the health and performance of equipment to conduct necessary repairs, minimize unplanned downtime, and eliminate any malfunctions.
Level 1 Behaviors
(General Familiarity)
Explains the use and application of diagnostic and test equipment.
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Level 2 Behaviors
(Light Experience)
Documents detailed notes on diagnostics and repairs conducted on equipment.
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Level 3 Behaviors
(Moderate Experience)
Performs equipment diagnostic to isolate problems and eliminate equipment malfunctions.
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Level 4 Behaviors
(Extensive Experience)
Guides the maintenance team in performing diagnostic troubleshooting on equipment in alignment with protocols.
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Level 5 Behaviors
(Mastery)
Monitors market trends related to equipment diagnostics to align business strategies.
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3 Systems Engineering Technician II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Systems Engineering Technician II
Proficiency Level - 4
5 Competency for - Systems Engineering Technician II
Proficiency Level - 5

8 general skills or competencies (Job family competencies) for Systems Engineering Technician II

1 Job Family Competencies – Computer Hardware
Proficiency Level -2
Skill definition-Maintaining, configuring, and setting up computer hardware to increase business efficiency and staff productivity.
Level 1 Behaviors
(General Familiarity)
Explains each function and feature of computer hardware in our organization.
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Level 2 Behaviors
(Light Experience)
Supports with the installation and repair of computer hardware across our organization.
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Level 3 Behaviors
(Moderate Experience)
Leverages advanced troubleshooting techniques to fix complex computer hardware issues.
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Level 4 Behaviors
(Extensive Experience)
Guides the team in troubleshooting and repairing computer hardware issues.
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Level 5 Behaviors
(Mastery)
Develops security measures and standards for all computer hardware in the IT environment.
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2 Job Family Competencies – Help Desk
Proficiency Level -2
Skill definition-Knowledge of and ability to apply help desk processes for handling and resolving customer grievances and issues quickly and efficiently.
Level 1 Behaviors
(General Familiarity)
Identifies help desk processes and best practices used in the information technology infrastructure library.
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Level 2 Behaviors
(Light Experience)
Selects tools and appropriate features of help desk software to provide basic IT services.
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Level 3 Behaviors
(Moderate Experience)
Maintains detailed records of help desk activities to monitor technical support performance.
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Level 4 Behaviors
(Extensive Experience)
Leverages key metrics in improving the effectiveness of the IT help desk.
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Level 5 Behaviors
(Mastery)
Designs workflows for ticket routing and alerting process to enhance the help desk system performance.
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3 Systems Engineering Technician II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Systems Engineering Technician II
Proficiency Level - 4
5 Competency for - Systems Engineering Technician II
Proficiency Level - 5

5 soft skills or competencies (core competencies) for Systems Engineering Technician II

1 Core Competencies – Attention to Detail
Proficiency Level -3
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
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Level 2 Behaviors
(Light Experience)
Records all appointments on the calendar to easily track daily activities.
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Level 3 Behaviors
(Moderate Experience)
Sets up processes to ensure delivery of high-quality work.
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Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
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Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
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2 Core Competencies – Time Management
Proficiency Level -2
Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Discusses workplace barriers and issues that may affect time management.
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Level 2 Behaviors
(Light Experience)
Employs the 80-20 rule to avoid perfectionism and minimize time-wasting.
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Level 3 Behaviors
(Moderate Experience)
Handles workplace obstacles to maintain focus and manage time efficiently.
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Level 4 Behaviors
(Extensive Experience)
Improves processes to organize workloads of teams efficiently.
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Level 5 Behaviors
(Mastery)
Keeps current on the latest working models on time management to drive organizational productivity.
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3 Systems Engineering Technician II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Systems Engineering Technician II
Proficiency Level - 4
5 Competency for - Systems Engineering Technician II
Proficiency Level - 5

Summary of Systems Engineering Technician II skills and competencies

There are 3 hard skills for Systems Engineering Technician II, Electronics Engineering, Equipment Diagnostics, Hardware Troubleshooting.
8 general skills for Systems Engineering Technician II, Computer Hardware, Help Desk, Linux, etc.
5 soft skills for Systems Engineering Technician II, Attention to Detail, Time Management, Initiative, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Systems Engineering Technician II, he or she needs to be skilled in Attention to Detail, be proficient in Time Management, and be proficient in Initiative.

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